We offer a no-questions-asked 60-day money-back guarantee on KDROI.
In order to initiate a refund, we request that you contact us here.
This is essential for us to action this request.
Typically your refund will be processed within 48 hours.
PayPal disputes will delay the process of refunds—during which time your account will be cancelled until the dispute process is complete—which can take several weeks.
Once a refund has been processed, your funds will typically appear in your bank account (if you paid by debit/credit card) within 10 working days. The specific delay herein depends on the processing times of your bank.
PayPal refunds are immediate.
Please note: If you’ve used KDROI for over 60 days, we cannot refund you after this period.
Additionally, we do not offer refunds for purchases made through third-party websites. We reserve the right to refuse a refund if we suspect abuse of our refund policy.
Finally, due to regulatory compliance, refunds can only be reversed to your original payment source.
This Policy was last updated November 2021.